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GENERAL INFORMATION:
AunTTikis Shopes has an eclectic collection of unique, vintage (under 100 years old), antique (over 100 years old), and contemporary collectible pieces. We do our best to estimate the date and maker of each piece. We research extensively and provide this information as a guideline for the buyers convenience.

We do not sell on approval or subject to appraisal.

Almost all of our items have been previously owned. Each piece was hand-selected.

Please look at the multiple photographs carefully and ask questions before you purchase.

All items are sold “as is”. If there is any damage, repairs or excessive wear on a piece affecting its beauty or value we clearly note that in the description.

Remember that there is no such thing as a “new” antique or vintage item. Normal wear and usage marks and gradations in color associated with these items are to be expected.
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Every effort has been made to reproduce colors on this site as accurately as possible. However, not all computer monitors are calibrated in the same way, and therefore color variations may occur from one monitor to the next.

Customer satisfaction is a top priority. We invite and encourage your questions prior to purchase. We will answer emails as soon as possible.

PAYMENT:
At this time we are only accepting PayPal.

Paypal Payment is to be received within three days of purchase. If buyer is unable to pay within the time frame stated please contact us as arrangements may be made. If the buyer does not contact us within five days of purchase the item(s) will be put back up for sale.

SHIPPING, HANDLING AND INSURANCE:
We offer:
First Class Mail Packages
Parcel Post (on some items)

We are presently shipping only to U.S. addresses, and accepting payments from U.S. accounts only.

Insurance is required on most packages (contact us for pricing and to make arrangements)

Shipping, handling and insurance charges are based on the weight and size of the individual item after it is carefully packed, the distance to be shipped, and the value of the purchase. We are happy to combine shipping when multiple items are purchased in order to reduce shipping costs. AunTTikis Shoppes reserves right to determine if shipments can be combined due to excess size, weight or fragility. All shipping, handling and insurance charges are at the customer’s expense only the shipping is stated in the listing. Again, please contact for insurance info.

Our responsibility is limited to making sure the item is in the advertised condition at the time the carrier takes possession of the item. AunTTikis Shopes will not be held responsible for damages occurring in-transit or during delivery. Insurance will be secured prior to shipping with the carrier on the customer's behalf at the customer expense.

In the unlikely event that damage is evident upon receipt of an order left at your door, the buyer must keep all packing material and report the damage to us immediately so that we can make a claim against the insurance policy. Digital photos from as many angles as possible are encouraged as evidentiary documentation of the condition of the package and item upon receipt. We reserve the right to request the return of damaged items.

WE MUST BE NOTIFIED OF CLAIMS IN WRITING WITH PICTURES AND DETAILS WITHIN 5 DAYS OF DELIVERY. EMAIL IS ACCEPTABLE FOR THESE PURPOSES.

SHIPPING TIME:
Items will be shipped within 10 business days (excluding weekends, and holidays). When checking out please make certain mailing address is confirmed by Paypal. AunTTikis Shoppes will not ship to an unconfirmed address.

RETURNS:
All items are sold as is. Please ask questions prior to purchasing. All sales are considered final. No returns on uninsured items. Please contact us within 2 days of receipt of the item, and returns must be pre-approved by us to be accepted. The buyer must return pre-approved items within 4 days of receipt by the same shipping method and insurance used to deliver your item. Item must be returned to us in the same condition as sent out to receive refund of purchase price. Buyer is responsible for properly packing the item. Returned items damaged due to improper packing will not be eligible for a refund. Returned items received in damaged condition due to fault of the carrier will be subject to insurance claims process. Buyer is responsible for handling these claims, as the Buyer initiated the shipment. No refund will be issued due to the potential for insurance claim settlement. We invite your communication in these matters.

Shipping and insurance are not refundable. We charge a 15% restocking fee with a minimum of $10.00 US for any returned item. Refund will be issued net of this restocking fee.

If you feel that an item ordered & received is not as described please contact AunTTikis Shoppes. If you are unhappy, AunTTikis Shoppes needs & wants to know. Our aim is to have happy & satisfied buyers, who leave positive feedback. As a responsible buyer, you agree to make contact with me first about any aspect of a sale about which you may have concerns or misgivings. AunTTikis Shoppes has provided you with an "as accurate as can be" listing of the item(s) included in this listing. Purchasing any of AunTTikis Shoppes items is entering into a contract & you agree to the terms of the sale, including payment, shipping, handling & return policies outlined above.

Thank you for reading this important information.
Last Updated: 15 Nov 2014 18:00:16 PST home  |  about  |  terms  |  contact
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